Option 1: In the app
- Open Watch My Back and sign in.
- Go to Settings → Account → Delete account.
- Confirm the deletion. The app also removes the session data stored on that device.
Option 2: By email (works after uninstalling)
- Email support@wmb.blacklisted.studio from the email address on your account.
- Use the subject line "Delete my account".
- We'll verify the request came from the account's email address and confirm by reply when deletion is complete.
What gets deleted
- Your account record: your email address and plan/entitlement status are permanently deleted.
- Data stored on your device (appointments, session details, trusted contacts, settings) is deleted when you delete your account in the app, and is removed from the device when you uninstall the app.
Deletion is permanent and cannot be undone. Data already shared by an alert you triggered — for example, a location alert sent to one of your trusted contacts — is in that contact's hands and can't be recalled by us.
Timeframe
In-app deletions take effect immediately. Email requests are processed and confirmed within 30 days of verified receipt, and usually much sooner.
Questions
If you have trouble with any of these steps, contact us via the support page.